Big O Tires

Tom Nottingham 4 months ago

Had a new 2026 vehicle that valve stem was not installed correctly and had fell back into the tire. Took it to big o tire after dealer couldn't get me in. Big o tire got me in quick fixed my tire quick and put back on the vehicle free of charge. Couldn't be for happier with the service

Shaun Freeman 4 months ago

Went into Big Os due to having a hole in the sidewall of my tire. I was told they were going to order me a tire and spacers for my vehicle. Days later I got no call back so I stopped into the Bentonville location and got excuses but they said they would get the tire and spacers ordered and In by the time I got back from a week long vacation. Well that week has came and went and no call. I proceeded to call and they had no tire and no spacers. I usually like leaving reviews about positive experiences, and I would have no problem removing this review if this problem is rectified, and I am compensated for my weight and time that was completely wasted. This is untimely and unprofessional.

James Crabtree 7 months ago

Did not observe the warranty with tire that had less than 10,000 miles on it because I rotate my own tires, instead of bringing it in. After buying the new tire, you charged me extra for your worthless warranty. My wife was in a bind while I was out of town and this is what Big O does. Taking advantage of customers and women is apparently what they do. I do not suggest doing business here.

Ordinary Arkansan 8 months ago

I needed a road force balancer and Big O had one so I gave them a shot for the first time. 1. It took two hours for a simple balance and rotation. 2. The young guy doing it obviously had no idea what he was. doing and needed help multiple times. 3. They damaged three of my wheels while balancing (i didnt have a single scratch on these until I brought it to them. 4. It took me reaching out to corporate to get my wheels fixed. After two weeks of contacting the store, the district manager, and corporate, they finally sent someone out to (fix) my wheels. They had a mobile guy come out and use a touch up pen where they took the finish all the way down to the metal. If you have aftermarket wheels that you spent good money on and take care of them well, then I suggest not bringing it here.

Mieosha Navy a year ago

My grandfather had a flat tire and we couldn’t change it because he has a key lock on his tires. We tried everywhere and no one couldn’t help us. So I decided to call Big O Tires and explained to them our problem. In less than 30 minutes they came out to our location and helped my grandfather and even took the messed up tire to the shop to put a new one on the rim! And they also put the spare tire on for him to drive to their place of business! They are most definitely the best! The guys were super nice and helpful. We appreciate your services! Thank yall so much!